Privacy Policy

At CIVIC LEATHER, accessible from www.civicleather.com, protecting your personal information is extremely important to us. This Privacy Policy explains how we collect, use, store, and safeguard your data in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

Who We Are

CIVIC LEATHER is dedicated to offering high-quality leather products while ensuring your personal data is handled securely and transparently. If you have any questions about this Privacy Policy or how we manage your data, please contact us:

  • Email: admin@civicleather.com
  • Phone: +447931459489
  • Address: 40 Rock Close, Coventry, CV6 7HG, United Kingdom

Consent

By using our website, you agree to the terms of this Privacy Policy.

What Information We Collect

We may collect and process the following personal information:

  • Information You Provide Directly:
    • Your name, email address, phone number, and address when creating an account or placing an order.
    • Details you provide when contacting us via email, phone, or through our website.
  • Transaction Information: Payment and billing details to process your purchases.
  • Website Usage Data: IP address, browser type, device details, and pages visited to improve your experience on our website.
  • Cookies and Similar Technologies: Information gathered through cookies to enhance functionality, improve user experience, and deliver personalized advertisements.

All data collected is relevant and limited to the purposes for which it is required.

How We Use Your Information

We use the information collected to:

  • Process and deliver your orders.
  • Provide customer support and address your queries.
  • Enhance and personalize your shopping experience.
  • Send updates, promotions, and special offers (only if you’ve opted in).
  • Fulfill legal obligations, such as fraud prevention and tax compliance.

We only process your data where we have a lawful basis, such as fulfilling a contract, obtaining your consent, or meeting legal requirements.

Cookies

Our website uses cookies to:

  • Remember your preferences and improve site functionality.
  • Track website performance and analyze visitor activity.
  • Deliver relevant ads tailored to your interests.

You can manage your cookie preferences through your browser settings.

How We Protect Your Information

We use industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. Payment information is encrypted, and we work with secure third-party payment providers.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with:

  • Service Providers: For payment processing, order delivery, or website hosting.
  • Legal Authorities: If required by law or to prevent fraud and illegal activities.

All third parties we work with adhere to strict data protection standards.

Your Rights Under UK GDPR

As a UK resident, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request corrections to inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data when there’s no lawful reason to retain it.
  • Right to Restrict Processing: Limit how we use your data in certain situations.
  • Right to Data Portability: Request transfer of your data to another service provider.
  • Right to Object: Object to the use of your data for marketing purposes.

To exercise any of these rights, please contact us at admin@civicleather.com. We aim to respond within one month.

Retention of Your Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately, and we will take appropriate action.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with the updated date, and significant changes will be communicated to you.

Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us: